How will my cleaning service gain access to my home?
To clean your home, we will require a key or [...]
Who provides cleaning products, supplies and equipment?
We provide all of the equipment and cleaning supplies. We [...]
Can someone be home while my house is being cleaned?
Most clients prefer NOT to be home during the cleaning, [...]
What if I need to change my scheduled cleaning days or times?
If you need to change your cleaning schedule, please call [...]
When and how will I make my payment?
Payment is due when the cleaning is complete. We accept [...]
What if I forget to leave a check on cleaning day?
If you forget to leave a check, our office will [...]
If the cleaners break something, who pays for it?
Our cleaning technicians are trained to be conscientious and careful [...]
Who does the cleaning service technically work for?
All of our cleaning technicians are employees of Northern Girls [...]
What if I’m not happy with the cleaning results?
We offer a 100% Satisfaction Guarantee. What does this mean? [...]
Do I tip the cleaning team?
Tipping is not required, but is always appreciated. House cleaners [...]